At TDR Foundation, we strive to maintain the highest standards of transparency and fairness. Our goal is to ensure that all donations and payments made to the foundation are handled responsibly and respectfully.
Donations
All donations made to TDR Foundation are voluntary and non-refundable.
Once a donation is made, it becomes the property of the foundation and is used to support our programs and initiatives.
We do not offer refunds on donations as these funds are immediately allocated to ongoing projects.
Event Registrations or Program Fees
If you register for an event or program organized by TDR Foundation and wish to cancel, please notify us at least 3 days before the event date to request a refund as per refund policy.
Refunds for event registrations or program fees will be processed within 3-4 business days after cancellation/event.
Refunds will not be issued for cancellations made less than 3 days before the event or program start date.
In some cases, a partial refund or credit for a future event may be offered at the foundation’s discretion.
Merchandise Purchases
If you purchase merchandise from TDR Foundation and the item is defective or damaged, please contact us within 48 hours of receiving the item for a replacement or refund.
Refunds or exchanges are subject to verification of the issue and return of the item in its original condition.
Contact Us
For any refund requests or questions regarding this policy, please contact:
TDR Foundation
Email: info@truedigitalradio.org
Phone: 7042694844
Address: Unit-05, US Complex, Jasola, 110076
At TDR Foundation, we are committed to ensuring your satisfaction with any products or services you receive from us. Please read our return policy carefully to understand your rights and responsibilities.
Merchandise Returns
If you are not completely satisfied with a product purchased from TDR Foundation, you may return it within 3 days of receipt for a credit voucher.
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as shipped/received by you.
To initiate a return, please contact us at truedigitalradio.org or 7042694844 to obtain a Return Merchandise Authorization (RMA) number.
Returns without an RMA number will not be accepted.
Shipping costs for returning items are the responsibility of the customer, unless the item received was incorrect.
Refunds/credit voucher will be processed within 7 business days after we receive and inspect the returned item.
We reserve the right to accept or refuse a return, if the item does not meet the above criteria.
We are not responsible for returned items until we confirm its receipt in writing.
Non-Returnable Items
Donations are non-returnable and non-refundable.
Digital products or downloadable content are non-returnable.
Customized or personalized items may not be eligible for return.
Damaged or Defective Items
If you receive a damaged or defective item, please contact the courier for relief as per shipping policy or contact us immediately at info@truedigitalradio.org with a description and photo of the issue.
We will do our best to resolve the issue as appropriate, and advise you accordingly.
Contact Us
If you have any questions about returns or need assistance, please contact:
TDR Foundation
Email: info@truedigitalradio.org
Phone: 7042694844
Address: Unit-05, US Complex, Jasola, 110076